Privacy Policy

At Aussie Beeswax (aussiebeeswax.com.au), we are committed to protecting your privacy and we do not sell or rent your details to any third parties. However, at times it will be necessary for us to collect and share your information for various reasons as mentioned below:

PERSONAL INFORMATION

WHAT PERSONAL INFORMATION DO WE COLLECT? – Whenever you register a store account or signup using one of our account/signup forms, make a purchase, subscribe to the newsletter, we will need to gather information such as your name, e-mail address, billing address, phone number, delivery address and credit card details. In each case, we will only collect the information that is necessary for us to fulfill your request.

We use your personal information to:

  • Process your order or provide you with the services you have requested;
  • Contact you regarding your order or any problems with your account;
  • Keep you informed of the latest news, products, and special features;
  • Make your shopping experience more efficient and enjoyable;

We are committed to protecting your privacy and we do not sell or rent your details to any third parties. However, at times it will be necessary for us to share your information with certain companies that perform services for us, such as delivering packages or processing credit card payments. Personal information may also be disclosed if required by law. In these instances, we will only provide the details they require to perform their specific function and they may not use this information for any other purposes.

From time to time, we will send out a newsletter to customers who have agreed to accept it. If you have received an email and would like to cancel your subscription, just follow the instructions at the bottom of the email and we will remove you from the mailing list. You can also send us an email at [email protected] to request any changes or remove you from the email list or any other request you may have. We will be happy to assist you.

NOTE: We do not sell or rent your details to any third parties

Updating your Personal Information

If you would like to view, update or delete your personal information, please contact us with your detailed request.

NON-PERSONAL INFORMATION

When you visit our website, some of the information that is collected about your visit is not personal information, because it does not reveal your identity. We use this information to help us improve our services and for marketing purposes. We may aggregate this information for our own statistical purposes. Provided that it remains anonymous, we may disclose that aggregated information to third parties or publish it for marketing or research purposes.

SITE VISIT INFORMATION

We may record your server address, the date, time and duration of your visit, search terms you used, the pages you viewed, any documents you downloaded and the type of device, browser and operating system you used. All this information help us improve our website and overall user experience on our website.

COOKIES

Cookies are usually small text files, given ID tags that are stored on your computer’s browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.The website stores a corresponding file(with same ID tag)to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.

The cookies we use do not identify individual users. We use cookies to hold anonymous session information. This information is used to personalise your current visit to the website. It may also be used as a basis for targeting online advertising. Most internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your internet browser to reject cookies, or to notify you when they are being used. Rejecting cookies can, however, limit the functionality of our website.